Privacy Policy

At JHY Mechanical & Electrical Equipment Co. ("we," "us," or "our"), we are committed to protecting the privacy and security of our business partners, clients, and website visitors. This Privacy Policy outlines how we collect, use, safeguard, and disclose your personal and corporate information when you use our website (jhy-online.com) to inquire about or purchase industrial automation parts.

1. Information We Collect

To process industrial part inquiries, technical support requests, and order fulfillments, we may collect:

• Business Identity Data: Company name, contact person, job title, and tax identification numbers.
• Contact Information: Email addresses, billing/shipping addresses, and phone numbers.
• Transaction Data: Payment details (processed securely via encrypted third-party gateways), order history, and part model numbers requested.
• Technical Data: IP addresses, browser types, and usage data collected through cookies to optimize our website's performance.

2. How We Use Your Information

Your data is strictly used for core business operations, including:

• Processing quotes, invoices, and fulfilling orders for CNC, PLC, and servo components.
• Communicating order status and providing post-sales technical support.
• Coordinating international shipping and customs clearance.
• Improving our website functionality and product catalog based on user behavior.

3. Information Sharing and Logistics

We do not sell, rent, or trade your corporate or personal data to third parties. We only share necessary information with trusted partners essential for order fulfillment, including:

• Logistics Providers: Couriers such as DHL, FedEx, and UPS to deliver your industrial parts securely and process customs documentation.
• Payment Processors: Secure gateways (e.g., PayPal, Stripe, or direct banking partners) to handle B2B transactions.
• Legal Requirements: When mandated by law to comply with legal proceedings or governmental requests.

4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your data. All data transmissions involving payment and sensitive information are encrypted using Secure Socket Layer (SSL) technology.

5. Cookies and Tracking

Our website uses cookies to enhance user experience, remember your language/currency preferences, and analyze site traffic. You can instruct your browser to refuse all cookies, although this may affect certain functionalities of our catalog system.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to update or delete your corporate information from our database, please contact our administrative team: